Denny is a small town located between Edinburgh and Glasgow, with a population of circa 8,000, and with 16% of the population over 65 years old. They are a semi-urban location that has seen a reduction in their access to cash facilities. They are looking to improve the cash deposit and withdrawal facilities for both small local retailers and consumers, and also want to support their community to be able to budget and access cash digitally.
Services available through the pilots:
In Denny we plan to offer:
Your bank transactions – at the Post Office. Your Post office is being refurbished, so that it can offer you an even better service to support your personal banking needs. Customers across virtually all banks can withdraw and deposit cash, deposit cheques, or pay bills, and more. Small businesses deposit their takings, and can order and collect floats. You can use this service regardless of who you bank with – for a full list of participating banks click here
Opening hours are 6am to 7pm Monday to Saturday.
Support to get online banking, and work digitally. We know that not everyone finds digital banking easy or straightforward. We are offering practical support to help you get online. No question is a stupid question! We are working with Denny Community Group and OneBanks https://onebanks.co.uk/ to support you on a daily basis.
In Denny, we are partnering with a new service, operated by OneBanks, which has set up a staffed service in the Denny Co-op, which uses the latest technology to ensure secure transactions including cash deposits and withdrawals, payments and transfers. For more information please visit https://onebanks.co.uk
ATM. There are multiple ATMs in Denny including a free to use at the Sainsburys on Glasgow Road.
Cashback without a purchase. You can get cashback from some participating retailers without needing to buy anything, and you can get whatever money is in your account, even if not a round number (£6.73 is fine..). Participating retailers are:
Local Shop 2 Bankhead Crescent Denny FK 4 1RY Little Denny Shop 24 Little Denny Road Denny FK 6 5AS
Guide to what your bank can offer you. The banks offer a wide range of services that most people don’t know about. In fact, as we’ve set up these pilots, we had requests for a lot of services – and found that many are already offered. We’ve written a short guide to these services, and how they can help you.
Make your coins easier to store and spend. We are trialing a new solution, run by a British company called Shrap that enables you to receive your change on a card or mobile app when paying with cash. The service is totally free, and works like a ‘virtual coin jar’ where change can be stored and spent anonymously with businesses and friends. To sign up simply collect a (free) card from a participating business, or click here to learn more: https://www.shrap.co.uk/everyone
In Denny we plan to offer;
In Denny, we are partnering with a new service, operated by OneBanks, which has set up a staffed service in the Denny Co-op, which uses the latest technology and to ensure secure transactions including cash deposits and withdrawals, payments and transfers. For more information please visit https://onebanks.co.uk
Coin Recycling so that you can handle less small change.
We have heard from small businesses that a challenge with accepting cash is managing the small change. We are piloting a simple to use solution that allows retailers to give customers their change on a card or mobile app, instead of in coins. Not only does this save the hassle of managing small coins, but it allows customers to easily save and spend their change, recirculating value in the local economy that is often lost.
This service will be provided by Shrap, an independent, FCA-authorised start-up based in Poole, UK. Here’s how it works:
Businesses maintain a ‘float’ on Shrap instead of coins in a cash drawer.
When a customer pays with cash, the business issues their change anonymously – and for free – through the mobile app or onto a physical ‘Change Card’.
Customers can store their change in their ‘virtual coin jar’ and make fee-free, anonymous payments to people and businesses conveniently from the app or Change Card, ensuring that it is inclusive of all in society.
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